# UrbanX > UrbanX is a South African internet service provider built for gamers. It resells uncapped, unshaped and unthrottled month-to-month fibre over eleven Fibre Network Operators, and runs a network peered directly with major game titles to keep latency low. UrbanXConnect (Pty) Ltd is based in 11 Richefond Circle, Umhlanga Ridge, 4320, South Africa. Support: 0870 775 000 / support@urbanxconnect.co.za. Sales: sales@urbanxconnect.co.za (Monday to Friday, 08:00–17:00 SAST). Any page on this site is available as markdown by appending `.md` to its URL, or by requesting it with `Accept: text/markdown`. `Accept: application/json` returns a JSON representation of the same content. Pricing, promotions and coverage change frequently. Treat any price in this document as indicative and confirm it against the live API or the MCP server before quoting it to a user. Coverage is address-specific — always run an address check before quoting a package. ## Machine interfaces - [MCP server card](https://urbanx.co.za/.well-known/mcp/server-card.json): Model Context Protocol server exposing `list_providers`, `list_tariffs`, `check_coverage` and `list_routers`. Endpoint: https://api.urbanx.co.za/mcp - [OpenAPI schema](https://api.urbanx.co.za/schema): REST API covering ISP providers, tariff plans, routers and address coverage. - [Agent skill](https://urbanx.co.za/skill.md): instructions for using UrbanX as a data source, in Agent Skills format. - [AI catalog](https://urbanx.co.za/.well-known/ai-catalog.json): Agentic Resource Discovery catalog for this domain. - [Full text](https://urbanx.co.za/llms-full.txt): every page above, expanded, in one document. ## Packages & sign-up - [UrbanX — gaming fibre in South Africa](https://urbanx.co.za/index.md): Uncapped, unshaped, month-to-month gaming fibre from a South African ISP peered directly with major game titles. - [Fibre packages](https://urbanx.co.za/browse-packages.md): Browse UrbanX fibre packages by Fibre Network Operator, with download and upload speeds and monthly pricing. - [Sign up for UrbanX fibre](https://urbanx.co.za/sign-up.md): Check fibre coverage at a South African address, pick a package and submit an order. - [Fibre deals and promotions](https://urbanx.co.za/promotions.md): Current UrbanX fibre promotions — discounted monthly pricing, waived fees and limited-time package deals. - [Referral program](https://urbanx.co.za/referral-program.md): UrbanX customers earn R150 account credit for each referred customer whose service goes live. - [Fibre Network Operators](https://urbanx.co.za/providers.md): The Fibre Network Operators UrbanX resells over, each with its own coverage footprint, packages and installation process. ## Services - [Dedicated game server hosting](https://urbanx.co.za/game-servers.md): Rent a dedicated game server hosted in South Africa, with NVMe storage and full management access. - [Stream relays](https://urbanx.co.za/stream-relays.md): Free RTMP relay endpoints for Twitch, YouTube and Kick that stabilise bitrate for South African streamers. - [ExitLag](https://urbanx.co.za/exitlag.md): Network route optimisation for gaming, offered by UrbanX — multipath routing that lowers ping and packet loss. - [VoIP](https://urbanx.co.za/voip.md): UrbanX VoIP packages from R88/month with bundled minutes to South African landlines and mobiles, handset included. ## Network & tools - [Network status](https://urbanx.co.za/network/status.md): Live UrbanX service status, incident history and email subscription for outage notifications. - [Live ping](https://urbanx.co.za/network/live-ping.md): Real-time ping measurements from UrbanX network probes in Durban, Cape Town and Johannesburg to popular game servers. - [Looking glass](https://urbanx.co.za/network/looking-glass.md): Run ping and route tests to any IP address from inside the UrbanX network. ## Guides & support - [Frequently asked questions](https://urbanx.co.za/frequently-asked-questions.md): Answers to common questions about UrbanX fibre: coverage, installation, speeds, billing and support. - [Support Robotics — network diagnostics](https://urbanx.co.za/support-robotics.md): UrbanX diagnostic tooling: automated health checks, Wi-Fi surveys, remote router access and a downloadable Windows analysis tool. - [Knowledge Hub](https://urbanx.co.za/knowledge-hub.md): Technical guides on fibre diagnostics, low-latency gaming and ISP support, written for South African conditions. - [FNO Troubleshooting & Fibre Diagnostics](https://urbanx.co.za/knowledge-hub/fno-troubleshooting.md): Physical-layer fault isolation across Vumatel, Openserve, MetroFibre, and Frogfoot. 15 guides. - [Gaming Performance & Low Latency](https://urbanx.co.za/knowledge-hub/gaming-performance.md): Network-layer optimisation for competitive gaming. 15 guides. - [Gamer-Centric Support & Intelligent Diagnostics](https://urbanx.co.za/knowledge-hub/support-diagnostics.md): Process-layer support intelligence. 15 guides. - [Home Network Infrastructure & WiFi Gaming](https://urbanx.co.za/knowledge-hub/home-network-infrastructure-wifi-gaming.md): LAN-layer optimization for South African gamers. 15 guides. - [Content Creation, Streaming & Bandwidth](https://urbanx.co.za/knowledge-hub/content-creation-streaming-bandwidth-sa.md): Throughput-layer mastery for SA creators. 15 guides. - [Competitive Security, Edge Config & Continuity](https://urbanx.co.za/knowledge-hub/competitive-security-edge-config-continuity.md): Edge-layer hardening for SA gamers. 15 guides. ## Company - [Contact UrbanX](https://urbanx.co.za/contact-us.md): Phone, email and postal contact details for UrbanX sales, technical support and accounts. - [Partners](https://urbanx.co.za/partners.md): Gaming influencers, esports organisations and brands partnered with UrbanX in South Africa. ## Optional - [News](https://urbanx.co.za/news.md): UrbanX news: network upgrades, esports events, gaming releases and South African fibre connectivity coverage. - [Legal](https://urbanx.co.za/legal.md): UrbanX terms and conditions, privacy policy, acceptable use policy, complaints procedure and PAIA manual.