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Experiencing Outages

Last updated: 2026/10/09, 00:32:56

50 active incidents10 maintenance windows5 scheduled items
Operational
Under Maintenance
Degraded Performance
Partial Outage
Major Outage

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Scheduled Work

FrogfootFrogfoot

Frogfoot - Planned Maintenance

12 Oct, 22:30 · 7h

MetroFibreGauteng

Birchwood Village, Broadacres, Gauteng

13 Oct, 08:00 · 249h

FrogfootKwaZulu-Natal

Durban Metro, Umhlanga Ridge, KwaZulu-Natal

14 Oct, 21:00 · 10h

FrogfootFrogfoot

Frogfoot - Planned Maintenance

19 Oct, 19:00 · 12h

UnifybrGauteng

UF Nova Ormonde, Gauteng

19 Oct, 21:00 · 10h

Recent Notices

Recent notices

Last 7 days

Openserve - Planned Maintenance - WEST ACRES, Mpumalanga
In progress
October 09 at 00:01 CAT
Maintenance is now in progress
Planned
October 02 at 12:27 CAT
Planned maintenance to split GPFD cards on the West Acres GPON MSAN 02 will cause a service interruption in West Acres. Affected areas: WEST ACRES. Scheduled from 09 Oct 2026 00:01 to 09 Oct 2026 06:01. We are monitoring this with the network operator and will update this page as we receive more information.
Frogfoot - Planned Maintenance - N2 Highway & Knysna Road George, Cape Town, Stikland and 94 more, Western Cape / Eastern Cape
In progress
October 08 at 22:00 CAT
Maintenance is now in progress
Planned
October 01 at 10:46 CAT
Core engineers will decommission redundant equipment at Teraco Rondebosch, resulting in 7 hours of downtime. Affected areas: N2 Highway & Knysna Road George, Cape Town, Stikland, Sanddrift, Retreat, Port Elizabeth, Azalea Park, Linton Grange, Taybank, Goodwood, Struandale, Philippi, Brooklyn, Cape Winelands, Stellenbosch South, and 82 more. Scheduled from 08 Oct 2026 22:00 to 09 Oct 2026 05:00. We are monitoring this with the network operator and will update this page as we receive more information.
Frogfoot - Planned Maintenance - Sebokeng Unit 10
In progress
October 08 at 21:00 CAT
Maintenance is now in progress
Planned
September 28 at 12:26 CAT
Planned fibre rehabilitation to improve network stability will result in 10 hours of downtime. Affected areas: Sebokeng Unit 10. Scheduled from 08 Oct 2026 21:00 to 09 Oct 2026 07:00. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
Frogfoot - Planned Maintenance - Pacaltsdorp, Western Cape
In progress
October 08 at 21:00 CAT
Maintenance is now in progress
Planned
September 28 at 12:26 CAT
Planned fibre rehabilitation to improve network stability will result in 10 hours of downtime. Affected areas: Pacaltsdorp. Scheduled from 08 Oct 2026 21:00 to 09 Oct 2026 07:00. We are monitoring this with the network operator and will update this page as we receive more information.
Octotel - Partial Outage - Ruyterwacht, Western Cape
Investigating
October 08 at 16:07 CAT
Octotel engineers are on-site assessing fibre infrastructure damage in Ruyterwacht. Affected areas: Ruyterwacht. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 08 at 15:47 CAT
A partial outage is affecting customers on the Ruyterwacht node, with multiple roads impacted. Affected areas: Ruyterwacht, 1st Avenue, 2nd Avenue, 3rd Avenue, 4th Avenue, 5th Avenue, 6th Avenue, 7th Avenue, 8th Avenue, 9th Avenue, Aandblom Road, Abrahams Road, Abrahams Street, Ackers Street, Angela Street, and 50 more. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 08 at 15:01 CAT
An issue is affecting customers on the Ruyterwacht node. Affected areas: Ruyterwacht. We are monitoring this with the network operator and will update this page as we receive more information.
Frogfoot - Emergency Maintenance - Port Elizabeth, Linton Grange, Taybank and 3 more, Eastern Cape
IDENTIFIED
October 08 at 13:06 CAT
Hardware installation of a DC PDU in the rectifier will cause 1 hour of downtime in Westbrook. Affected areas: Port Elizabeth, Linton Grange, Taybank, Parsons Vlei, Gqeberha, Westbrook. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Terick Heights, Isipingo Beach, KwaZulu-Natal
Investigating
October 08 at 12:57 CAT
An outage is currently affecting clients in Terick Heights, Isipingo Beach. Affected areas: Terick Heights, Isipingo Beach. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Alberton Views, Pieterse Street, South Crest and 1 more, Gauteng
Investigating
October 08 at 10:42 CAT
An outage is currently affecting clients in Alberton Views, Pieterse Street, South Crest, Johannesburg. Affected areas: Alberton Views, Pieterse Street, South Crest, Johannesburg. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - South Beach, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting South Beach. Affected areas: South Beach. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Saltrock, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Saltrock. Affected areas: Saltrock. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Balito, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Balito. Affected areas: Balito. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Mt Edgecombe, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Mt Edgecombe. Affected areas: Mt Edgecombe. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Westbrook, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Westbrook. Affected areas: Westbrook. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Verulam, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Verulam. Affected areas: Verulam. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Tongaat, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Tongaat. Affected areas: Tongaat. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Roccamarina, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Roccamarina. Affected areas: Roccamarina. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Dolphin Coast, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Dolphin Coast. Affected areas: Dolphin Coast. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Palm Lakes, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Palm Lakes. Affected areas: Palm Lakes. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Millennial, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Millennial. Affected areas: Millennial. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Maidstone, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Maidstone. Affected areas: Maidstone. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Malvern Heights, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Malvern Heights. Affected areas: Malvern Heights. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Ilalaridge, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Ilalaridge. Affected areas: Ilalaridge. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Cottswold Fenns, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Cottswold Fenns. Affected areas: Cottswold Fenns. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Coral Point, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Coral Point. Affected areas: Coral Point. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Greenhaven, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Greenhaven. Affected areas: Greenhaven. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Birches, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Birches. Affected areas: Birches. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Inanda, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Inanda. Affected areas: Inanda. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Nagina, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Nagina. Affected areas: Nagina. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Eagleayre, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Eagleayre. Affected areas: Eagleayre. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Northriding, Gauteng
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Northriding. Affected areas: Northriding. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Welkom, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Welkom. Affected areas: Welkom. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Albertpark, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Albertpark. Affected areas: Albertpark. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Lenasia, Gauteng
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Lenasia. Affected areas: Lenasia. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Ladysmith, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Ladysmith. Affected areas: Ladysmith. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Lewisham, Gauteng
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Lewisham. Affected areas: Lewisham. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Dawn Park, Gauteng
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Dawn Park. Affected areas: Dawn Park. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Newcastle, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Newcastle. Affected areas: Newcastle. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Vryheid, KwaZulu-Natal
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Vryheid. Affected areas: Vryheid. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Eden Glen, Gauteng
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Eden Glen. Affected areas: Eden Glen. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Krugersdorp, Gauteng
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Krugersdorp. Affected areas: Krugersdorp. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Randfontein, Gauteng
IDENTIFIED
October 08 at 06:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Randfontein. Affected areas: Randfontein. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
Openserve - Planned Maintenance - WEST ACRES, Mpumalanga
Completed
October 08 at 06:00 CAT
Maintenance has completed successfully
In progress
October 08 at 00:01 CAT
Maintenance is now in progress
Planned
October 02 at 12:17 CAT
Planned maintenance to split GPFD on a GPON MSAN at West Acres. Affected areas: WEST ACRES. Scheduled from 08 Oct 2026 00:01 to 08 Oct 2026 06:00. We are monitoring this with the network operator and will update this page as we receive more information.
Frogfoot - Planned Maintenance - Durban Metro, Pineside, Assagay and 1 more, KwaZulu-Natal
Completed
October 08 at 07:00 CAT
Maintenance has completed successfully
In progress
October 07 at 21:00 CAT
Maintenance is now in progress
Planned
September 28 at 08:46 CAT
Services are being migrated to new Frogfoot infrastructure in New Germany. Affected areas: Durban Metro, Pineside, Assagay, Mahogany Ridge. Scheduled from 07 Oct 2026 21:00 to 08 Oct 2026 07:00. We are monitoring this with the network operator and will update this page as we receive more information.
Vumatel - Planned Maintenance - weltervreden-ds, welridge-ds, Weltervreden Park and 1 more, Gauteng
Completed
October 08 at 08:00 CAT
Maintenance has completed successfully
In progress
October 07 at 21:00 CAT
Maintenance is now in progress
Planned
September 17 at 08:30 CAT
Power supply upgrades will result in no connectivity for Weltervreden Park and Welridge. Affected areas: weltervreden-ds, welridge-ds, Weltervreden Park, Welridge. Scheduled from 07 Oct 2026 21:00 to 08 Oct 2026 08:00. We are monitoring this with the network operator and will update this page as we receive more information.
Abnormal Latency - Middle East
Resolved
October 07 at 14:35 CAT
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
October 07 at 13:25 CAT
We are aware of the abnormally high latency issues affecting some services between South Africa and the Middle East, causing degraded performance. Engineers are currently investigating.
LinkLayer (Evotel) - Emergency Maintenance - King Shaka, KwaZulu-Natal
IDENTIFIED
October 07 at 12:12 CAT
LinkLayer (Evotel) is carrying out maintenance affecting King Shaka. Affected areas: King Shaka. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Partial Outage - King Shaka, KwaZulu-Natal
Investigating
October 07 at 12:12 CAT
LinkLayer (Evotel) has reported a service disruption affecting King Shaka. Affected areas: King Shaka. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Partial Outage - Millennial, KwaZulu-Natal
Resolved
October 07 at 19:37 CAT
LinkLayer (Evotel) reports that service to Millennial has been restored. Affected areas: Millennial. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 07 at 11:57 CAT
LinkLayer (Evotel) has reported a service disruption affecting Millennial. Affected areas: Millennial. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Partial Outage - Saltrock, KwaZulu-Natal
Resolved
October 07 at 12:22 CAT
LinkLayer (Evotel) reports that service to Saltrock has been restored. Affected areas: Saltrock. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 07 at 11:52 CAT
LinkLayer (Evotel) has reported a service disruption affecting Saltrock. Affected areas: Saltrock. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Jeffreys Bay, Eastern Cape
Investigating
October 07 at 10:42 CAT
An outage is currently affecting clients in Jeffreys Bay. Affected areas: Jeffreys Bay. We are monitoring this with the network operator and will update this page as we receive more information.
Zoom Fibre - Partial Outage - Randfontein, Gauteng
Investigating
October 07 at 08:41 CAT
There is a suspected cable break in Randfontein. Affected areas: Randfontein. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Palmview, Lytton Avenue, Bulwer and 1 more, KwaZulu-Natal
Resolved
October 07 at 11:17 CAT
Fibre services in Palmview, Lytton Avenue, Bulwer, Durban were affected by an outage and have since been restored. Affected areas: Palmview, Lytton Avenue, Bulwer, Durban. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 07 at 05:58 CAT
An outage is affecting clients in Palmview, Lytton Avenue, Bulwer, and Durban. Affected areas: Palmview, Lytton Avenue, Bulwer, Durban. We are monitoring this with the network operator and will update this page as we receive more information.
Octotel - Emergency Maintenance - Struisbaai, Western Cape
Planned
October 07 at 06:42 CAT
Routine vendor maintenance will be performed on the Struisbaai node, which may cause intermittent to no connectivity. Affected areas: Struisbaai. Scheduled from 07 Oct 2026 00:01 to 07 Oct 2026 06:00. This work was scheduled at short notice by the network operator. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
Completed
October 07 at 06:00 CAT
Maintenance has completed successfully
In progress
October 07 at 00:01 CAT
Maintenance is now in progress
Frogfoot - Planned Maintenance - Dis-Chem The Surgical Club The Surgical Club Centre ERF 140 Cnr Pinaster and 18th Street Hazelwood Pretoria and 3 more, Gauteng
Completed
October 07 at 07:00 CAT
Maintenance has completed successfully
In progress
October 06 at 21:00 CAT
Maintenance is now in progress
Planned
September 30 at 13:51 CAT
Hardware maintenance in Menlo Park will result in 10 hours of downtime. Affected areas: Dis-Chem The Surgical Club The Surgical Club Centre ERF 140 Cnr Pinaster and 18th Street Hazelwood Pretoria, Pretoria, Menlo Park, Hazelwood. Scheduled from 06 Oct 2026 21:00 to 07 Oct 2026 07:00. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Beaulieu Residential, Beaulieu Country Estate, Kyalami, Gauteng
Resolved
October 06 at 16:12 CAT
Fibre services have been restored following an outage in Beaulieu Residential, Beaulieu Country Estate, and Kyalami. Affected areas: Beaulieu Residential, Beaulieu Country Estate, Kyalami. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 06 at 14:02 CAT
An outage is currently affecting clients in Beaulieu Residential, Beaulieu Country Estate, and Kyalami. Affected areas: Beaulieu Residential, Beaulieu Country Estate, Kyalami. We are monitoring this with the network operator and will update this page as we receive more information.
Abnormal Latency - Europe
Resolved
October 06 at 11:00 CAT
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
October 06 at 10:56 CAT
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe, causing degraded performance. Engineers are currently investigating.
Abnormal Latency - Europe
Resolved
October 06 at 10:55 CAT
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
October 06 at 10:50 CAT
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe, causing degraded performance. Engineers are currently investigating.
MetroFibre - Planned Maintenance - Riverside View Phase 2, Gauteng
In progress
October 06 at 08:00 CAT
Maintenance is now in progress
Planned
September 30 at 10:51 CAT
Scheduled network maintenance to rehabilitate fibre in Riverside View Phase 2 to relieve congestion and improve stability. Affected areas: Riverside View Phase 2. Scheduled from 06 Oct 2026 08:00 to 10 Oct 2026 17:00. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
Frogfoot - Partial Outage - Helderberg Rural, Western Cape
Resolved
October 06 at 05:17 CAT
A network outage has been resolved in Arbour, Wadeville, and Stellenbosch. Affected areas: Arbour, Wadeville, Stellenbosch. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 06 at 01:27 CAT
A network outage is affecting Arbour, Wadeville, and Stellenbosch. Affected areas: Helderberg Rural. We are monitoring this with the network operator and will update this page as we receive more information.
Frogfoot - Planned Maintenance - Booysens Reserve
Completed
October 06 at 05:00 CAT
Maintenance has completed successfully
In progress
October 05 at 21:00 CAT
Maintenance is now in progress
Planned
September 16 at 16:09 CAT
Fibre rehabilitation work will cause 7 hours of downtime to improve network stability. Affected areas: Booysens Reserve. Scheduled from 05 Oct 2026 21:00 to 06 Oct 2026 05:00. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Bico Villige, Pieterse Street, Alberton Views, Pieterse Street and 2 more, Gauteng
Investigating
October 05 at 15:26 CAT
An outage is currently affecting clients in South Crest, including Bico Villige, Alberton Views, and Langkloof. Affected areas: Bico Villige, Pieterse Street, Alberton Views, Pieterse Street, South Crest Free Standing Houses, Langkloof, 18 Pieterse Street. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Clayville Mega City, Clayville, Midrand, Gauteng
Investigating
October 05 at 15:16 CAT
An outage is currently affecting clients in Clayville Mega City, Clayville, and Midrand. Affected areas: Clayville Mega City, Clayville, Midrand. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - Van Riebeeck Hoogte Free Standing Houses, Van Riebeeck Hoogte, Uitenhage, Eastern Cape
Resolved
October 07 at 07:02 CAT
Fibre services in Van Riebeeck Hoogte Free Standing Houses, Van Riebeeck Hoogte, and Uitenhage have been restored following an outage caused by municipal works. Affected areas: Van Riebeeck Hoogte Free Standing Houses, Van Riebeeck Hoogte, Uitenhage. We are monitoring this with the network operator and will update this page as we receive more information.
IDENTIFIED
October 06 at 14:27 CAT
An outage is affecting clients in Van Riebeeck Hoogte and Uitenhage due to damage caused by municipal works. Affected areas: Van Riebeeck Hoogte Free Standing Houses, Van Riebeeck Hoogte, Uitenhage. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 05 at 15:05 CAT
An outage is currently affecting clients in Van Riebeeck Hoogte Free Standing Houses, Van Riebeeck Hoogte, and Uitenhage. Affected areas: Van Riebeeck Hoogte Free Standing Houses, Van Riebeeck Hoogte, Uitenhage. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Emergency Maintenance - Jeffreys Bay, Eastern Cape
Planned
October 07 at 11:27 CAT
Emergency network maintenance to rehabilitate fibre and relieve congestion in Jeffreys Bay. Affected areas: Jeffreys Bay. Scheduled from 05 Oct 2026 08:00 to 06 Nov 2026 17:00. This work was scheduled at short notice by the network operator. We are monitoring this with the network operator and will update this page as we receive more information.
In progress
October 05 at 08:00 CAT
Maintenance is now in progress
MetroFibre - Emergency Maintenance - Jeffreys Bay – Wavecrest, Eastern Cape
Planned
October 08 at 16:07 CAT
Scheduled network maintenance to rehabilitate fibre infrastructure in Jeffreys Bay – Wavecrest may cause temporary service disruptions. Affected areas: Jeffreys Bay – Wavecrest. Scheduled from 05 Oct 2026 08:00 to 06 Nov 2026 17:00. This work was scheduled at short notice by the network operator. We are monitoring this with the network operator and will update this page as we receive more information.
In progress
October 05 at 08:00 CAT
Maintenance is now in progress
MetroFibre - Planned Maintenance - Jeffreys Bay, Eastern Cape
Completed
October 06 at 17:00 CAT
Maintenance has completed successfully
In progress
October 05 at 08:00 CAT
Maintenance is now in progress
Planned
September 29 at 15:21 CAT
Scheduled network maintenance to rehabilitate fibre will occur in Jeffreys Bay, potentially causing temporary service interruptions. Affected areas: Jeffreys Bay. Scheduled from 05 Oct 2026 08:00 to 06 Oct 2026 17:00. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - South Crest Free Standing Houses, South Crest, Alberton and 1 more, Gauteng
Resolved
October 04 at 22:12 CAT
Fibre services have been restored following an outage in South Crest Free Standing Houses, South Crest, Alberton, Johannesburg. Affected areas: South Crest Free Standing Houses, South Crest, Alberton, Johannesburg. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 03 at 21:18 CAT
An outage is currently affecting clients in South Crest Free Standing Houses, South Crest, Alberton, Johannesburg. Affected areas: South Crest Free Standing Houses, South Crest, Alberton, Johannesburg. We are monitoring this with the network operator and will update this page as we receive more information.
Vumatel - Planned Maintenance
In progress
October 03 at 06:30 CAT
Maintenance is now in progress
Planned
September 18 at 17:38 CAT
Vumatel will be performing a mandatory software upgrade to Salesforce, making the system unavailable for transactions, order placement, and portal access. Scheduled from 03 Oct 2026 06:30 to 03 Oct 2026 10:00. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Emergency Maintenance - Riebeeckstad, Free State
Resolved
October 08 at 12:47 CAT
This incident has been closed automatically. The network operator did not confirm restoration. If you are still affected, please contact support.
IDENTIFIED
October 03 at 00:02 CAT
LinkLayer (Evotel) is carrying out maintenance affecting Riebeeckstad. Affected areas: Riebeeckstad. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
MetroFibre - Partial Outage - 700 Scheme, Kwa-Thema, Springs, KwaZulu-Natal
Resolved
October 04 at 22:12 CAT
Fibre services in 700 Scheme, Kwa-Thema, Springs have been restored following an outage. Affected areas: 700 Scheme, Kwa-Thema, Springs. The areas above are as the network operator reported them; we have not been able to confirm which of our customers fall inside them. If your service is affected in or near one of these areas, this is likely the cause. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 02 at 19:59 CAT
An outage is currently affecting clients in 700 Scheme, Kwa-Thema, and Springs. Affected areas: 700 Scheme, Kwa-Thema, Springs. We are monitoring this with the network operator and will update this page as we receive more information.
LinkLayer (Evotel) - Partial Outage - King Shaka, KwaZulu-Natal
Resolved
October 02 at 20:02 CAT
LinkLayer (Evotel) reports that service to King Shaka has been restored. Affected areas: King Shaka. We are monitoring this with the network operator and will update this page as we receive more information.
Investigating
October 02 at 18:12 CAT
LinkLayer (Evotel) has reported a service disruption affecting King Shaka. Affected areas: King Shaka. We are monitoring this with the network operator and will update this page as we receive more information.

Show notice history

What is the Network Status Tool?

The Network Status tool provides real-time updates on the status of UrbanX's networks. Whether you're experiencing a slowdown or just want to check for any ongoing maintenance, this page is your go to source for all UrbanX network-related information. It covers various line providers, giving you a comprehensive view of any issues or outages that might affect your gaming sessions.

How Network Status Monitoring Helps You

With real-time updates, you'll always be kept up to date if there's an issue affecting your connection. This means you can check your network status and plan your gaming sessions around any potential maintenance or outages.

With UrbanX South Africa's Network Status page, you're always in the loop. You don't have to wonder if a problem is on your end or the network's - the information is right at your fingertips.

Then you can also use the Recent Notices section of the Network Status tab to stay up to date on the most recent changes in the UrbanX networks over the last 7 days. With UrbanX you're always informed, always connected, and always ready to game at your best.

7 PROVINCES COVERED

Comprehensive monitoring across Gauteng, KwaZulu-Natal, Western Cape, Mpumalanga, Eastern Cape, North West, and Free State.

10 FIBRE PROVIDERS

Independent status tracking for Openserve, Vumatel, MetroFibre, Frogfoot, LinkLayer, Zoom, Unifybr, Vodacom, WEFNO, and Octotel.

REAL-TIME MONITORING

Status updates in real-time with automated detection for outages, degraded performance, and scheduled maintenance windows.

INSTANT ALERTS

Subscribe to notifications for your area and provider. Get alerted before issues impact your gaming or streaming sessions.

Need More Network Tools?

Check real-time latency to game servers with Live Ping, or run diagnostics with our Looking Glass tool.

LIVE PINGLOOKING GLASS