Octotel Fibre Promotion: Upgrade or Switch to UrbanX and Save big!

On the Octotel network and ready to move? Whether you’re upgrading, reconnecting, or installing fibre for the first time, UrbanX has a limited-time Octotel promotion just for you!

Paired with low-latency performance that keeps gaming, streaming, and video calls silky smooth.

Below you’ll find the current price points, who qualifies, and how to switch in a few simple steps:

Availible Octotel Promo Plans

• 25/25 Mbps — R479 pm

• 55/25 Mbps — R489 pm (promo, down from R599, Price locked for 12 months from activation with one month free!)

• 300/200 Mbps — R829 pm (promo, down from R1 019)

Please review the official terms before ordering: Octotel Promotion Ts&Cs or visit Octotels Providers page to learn more about them!

Who Qualifies

This offer applies to:

• New installations activating with UrbanX on Octotel.

• Reconnects where an Octotel line at the address is reactivated with UrbanX.

• Eligible upgrades for existing Octotel customers moving to a higher speed with UrbanX.

Eligibility, time windows, and any constraints are governed by the Ts&Cs above.

Why Choose UrbanX on Octotel

UrbanX is engineered for low latency, low jitter, and stable throughput—the things that matter most for ranked lobbies, patch nights, and busy households. Expect responsive ping, reliable routing, and rock-solid performance during peak hours. Beyond gaming, families benefit from buffer-free streaming, crisp video calls, and fast cloud backups.

Which speed should I choose?

• 25/25 Mbps (R479): compact homes, casual gaming, everyday browsing.

• 55/25 Mbps (R489): the all-rounder for multi-device homes, steady downloads and streams.

• 300/200 Mbps (R829): creators, heavy downloaders, or anyone who wants headroom for large patches and concurrent streams.

How to Switch or Upgrade in 3 Easy Steps

1. Check availability at your address on the Octotel network.

2. Pick your plan (25/25, 55/25, or 300/200) and sign up with UrbanX.

3. Activate

   • New installs or reconnects: Octotel schedules your installation/activation date.

   • Upgrades for existing UrbanX customers on Octotel:
     Email support@urbanxconnect.co.za with the subject “Octotel Upgrade Request” and tell us the package you’d like to upgrade to. We’ll confirm eligibility, process the change, and align the profile switch for minimal downtime!

Support That’s On Your Side

Great fibre is more than speed. You get clear status updates, practical optimisation tips, and responsive local support when you need it—so issues are resolved fast and you can get back to the fun part.

Important Notes

Offer valid until 31 December 2025. Pricing, availability, and eligibility are subject to the latest Octotel Promotion Ts&Cs and may change. Some elements may be limited to specific timeframes, areas, or order types (new install vs reconnect vs upgrade).

FAQs

Is the promo only for new customers?
It’s available for new installs, reconnects, and eligible upgrades with UrbanX on Octotel. See the Ts&Cs for details.

Do I need a new router?
New installations and reconnections receive our Cudy WR3000 Wi-Fi 6 router as part of the setup. Upgraded lines on Octotel retain their existing supplied router.

Will upgrading lower my ping?
Speed alone doesn’t guarantee lower ping, but UrbanX’s optimised routing and stable network design help keep latency consistent and responsive. With the added benefits of less bandwidth limitations in your household.

What if I’m moving home?
Tell us your new address. If Octotel is available there, we’ll help transfer or re-provision your service.

Pick your plan—25/25 at R479, 55/25 at R489, or 300/200 at R829—and switch to UrbanX on Octotel for the low-latency fibre experience gamers and families rely on!

Sign up today and read the Ts&Cs first.