Real Gamers, Real Results

UrbanX is committed to providing an exceptional online experience, specifically tailored for gamers who require speed, reliability, and low latency. Our customers’ testimonials reflect the real-world benefits of choosing UrbanX as their gaming ISP.

Reliable Low-Latency Connections

UrbanX has built its reputation on delivering low-latency connections designed for gamers. Utilizing optimized routing paths through partnerships with leading providers like WIOCC, we ensure that gaming data travels the fastest routes, dramatically reducing lag.

Keagan A.’s Experience:
“I chose UrbanX for its low-latency connections, which are essential for gaming. Since switching, lag has virtually disappeared, and my in-game responsiveness has noticeably improved, especially during intense moments in Counter-Strike: Global Offensive.”

Triton R. Feedback:
“My experience has been flawless—UrbanX is the kind of service that goes unnoticed until things go wrong, but with them, everything just works.”

Customers like Keagan and Triton enjoy smooth gameplay across various platforms, with no lag spikes or unexpected downtimes.

Hassle-Free Setup and Proactive Customer Support

UrbanX has simplified the sign-up process, ensuring that customers are set up and ready to game in no time. Many customers report being able to start gaming within a 1 day of signing up, highlighting the streamlined setup.

Jayden M. Review:
“The whole process was a breeze. From the moment I signed up to having the router delivered and pre-configured—it was just plug-and-play. Support was responsive and incredibly helpful.”

We prioritize customer satisfaction with our user-friendly portal and dedicated support teams. Our MyISP app and Network Centre also ensures that customers can manage their connections easily, whether it’s for troubleshooting or monitoring their network.

David H.’s Perspective:
“Setting up my connection was painless, and any support issues were handled efficiently. UrbanX ensures consistent communication and follow-up, keeping me in the loop throughout.”

With the conditions, you expect to be up and running in no time.

Gaming Experience - Tailored for Performance

UrbanX is designed with gamers in mind. From dedicated gaming networks to the implementation of ExitLag (which optimizes routing for over 2000 games), we make sure that performance stays top-notch.

Keagan A.’s Competitive Edge:
“Since switching, my gaming experience has improved drastically. During Counter-Strike matches, I’ve noticed quicker reaction times in firefights. UrbanX’s low-latency connection gives me the competitive edge I need.”

Many users appreciate that their gaming isn’t disrupted by network issues, making UrbanX a top choice for competitive and casual gamers alike.

Consistency and Reliability

Our customers value the stability that UrbanX offers. Whether it’s gaming, streaming, or browsing, our FTTH service ensures constant uptime with minimal interruptions.

Nicola S.’s Story:
“I’m not a competitive gamer, but I can’t stress enough how reliable the service is. UrbanX’s fibre options and coverage area are unbeatable, and the connection has been rock solid since day one.”

Consistency is key, and our customers experience uninterrupted service—free from the horror stories associated with other ISPs.

Dwayne W.’s Switch to UrbanX:
“Before UrbanX, I faced countless issues with slow response times and days without internet. Now, it’s all smooth sailing, and I couldn’t be happier with the service.”

Customer-First Approach

UrbanX doesn’t just focus on performance—we aim to foster a sense of community among our users. Many customers appreciate being part of a growing gaming community where support is more than just technical assistance; it’s about shared interests and mutual respect.

Triton R.’s View:
“UrbanX’s customer service and communication are perfect. What I appreciate most is how they understand gamers and create a community that feels inclusive.”

The sense of belonging sets UrbanX apart, ensuring that every gamer feels valued and supported.

At UrbanX, we’re not just an ISP—we’re a partner in your gaming journey. Our dedication to providing low-latency, high-reliability connections, along with excellent customer support, has made us a top choice for gamers across the board. From competitive gaming to seamless streaming, UrbanX ensures you’re always connected.

Whether you're a casual player or a professional, UrbanX guarantees an exceptional experience that keeps you in the game. Check out our website for more testimonials and explore the gaming possibilities with UrbanX.