# Frogfoot fibre through UrbanX

Source: https://urbanx.co.za/providers/frogfoot

Frogfoot is one of South Africa’s top open-access Fibre Network Operators (FNOs), delivering fast, future-proof fibre infrastructure to homes, businesses, and large-scale developments across the country. Known for its reliability and wide-reaching network, Frogfoot is helping reshape how South Africans connect to the digital world.

With national coverage that includes major metros, towns, and outlying regions, Frogfoot has built a strong presence in areas like Cape Town, Bloemfontein, Durban, East London, Port Elizabeth, and Johannesburg — with consistent expansion into surrounding suburbs and smaller municipalities. Whether you live in the city or a growing residential node, there's a good chance Frogfoot is already in your area or on the way.

As an open-access provider, Frogfoot enables UrbanX to deliver fibre internet that’s uncapped, unshaped, and unthrottled — with competitive Frogfoot fibre prices, low-latency connections, and zero fair use restrictions. Our Frogfoot wifi packages are ideal for everything from remote work to hardcore gaming.

## Benefits

- **National coverage** in urban and semi-rural areas
- **High-speed fibre** built for performance and scale
- **Open-access infrastructure** for competitive ISP choice
- **Low-latency, high-reliability network**

**Seamless UrbanX integration** with no throttling or caps, **No Fair Use Policy (FUP**) 
 
FrogFoots Official Website - [www.frogfoot.co.za](http://www.frogfoot.co.za)

## Add-ons

- **Static IP** — Ideal for remote access or advanced networking needs
- **Legendary Bundle** — Combine ExitLag and a Static IP for the ultimate online performance
- **Router Upgrades** — Upgrade from your base router and seriously level up your game

## Packages

Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies.

## Frequently asked questions

**How do I know if UrbanX is available in my area?**

You can check your address on our [coverage map](/sign-up) or to see if Frogfoot or another Fibre Network Operator is active in your location.

**How long does it take to get connected?**

Once your order is validated and Frogfoot has coverage in your area, the installation typically takes **5–10 working days**, depending on demand and availability.

**What is an FNO, and what do they do?**

A **Fibre Network Operator (FNO)** like Frogfoot is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network.

**Do I need a specific router?**

We supply **WiFi 6-ready routers** with supported Frogfoot packages to ensure the best performance. You can also use your own compatible router if preferred.

**Can I keep my service if I move?**

If your new location falls within Frogfoot’s coverage, we’ll assist with transferring your connection. If not, we’ll check if another supported FNO is available.

**Who do I contact if there’s a network issue?**

UrbanX provides all your technical support and monitoring. Check our [Network Status page](/network/status) or [contact support](/contact-us) directly.

**What is frogfoot fibre?**

Frogfoot Fibre is an open-access Fibre Network Operator (FNO) in South Africa that deploys and maintains physical underground and aerial fiber-optic cables directly to your neighborhood. As an independent Internet Service Provider (ISP), UrbanX utilizes this physical infrastructure to route your internet traffic, providing you with high-speed, unshaped, and unthrottled internet access.

**Is Frogfoot a Good Internet Provider for My Home?**

Frogfoot provides exceptionally stable physical infrastructure, but they are a Fibre Network Operator (FNO), not a retail internet provider. To get internet in your home, you pair their reliable last-mile physical line with a premium ISP like UrbanX, giving you the best of both worlds: robust physical connectivity and expert network routing optimized for streaming and competitive gaming.

**How Much Does Frogfoot Internet Cost?**

On the UrbanX network, Frogfoot fibre packages range from ZAR 749 per month for a 60Mbps/30Mbps line up to ZAR 1,699 per month for a premium 1000Mbps/1000Mbps symmetrical connection. All of our packages feature flat-rate monthly billing in ZAR with zero data caps, zero throttling, and our subsidized setup and activation fees on a standard 12-month contract period.

**How Fast Is Frogfoot Fiber Internet?**

Frogfoot's physical infrastructure supports speeds from 60Mbps all the way up to a blistering 1000Mbps (1Gbps). When powered by UrbanX's optimized network routing, these speeds provide instantaneous game downloads, seamless 4K streaming across multiple devices, and ultra-stable throughput.

**How Long Does Frogfoot Installation Take?**

If your property doesn't have a physical line drop yet, a brand-new installation by Frogfoot technicians typically takes between 7 to 21 working days, depending on your region and local scheduling. If a Frogfoot Optical Network Terminal (ONT) is already physically present in your home, UrbanX can digitally activate your line within 24 to 48 hours.

**Is Frogfoot Available in My Area?**

Frogfoot covers a massive residential footprint across South Africa, including major suburbs in the Western Cape, Gauteng, KwaZulu-Natal, and Eastern Cape. You can quickly use the UrbanX interactive coverage map to check your exact address and browse available packages.

**Does Frogfoot Have Data Caps?**

The physical line itself does not impose limitations, and when you choose UrbanX as your ISP on the Frogfoot network, your plan is 100% uncapped, unshaped, and unthrottled. There are zero data thresholds or fair use policies to worry about.

**Does Frogfoot Offer Unlimited Data Plans?**

Yes, when bundled with an UrbanX package, your Frogfoot connection provides completely unlimited data. You can download games, stream video in 4K, and run a full smart home with absolutely zero restrictions or overage charges.

**What Internet Speeds Do I Need for Streaming with Frogfoot?**

For standard HD streaming, an entry-level connection is sufficient, but for seamless 4K UHD streaming alongside multiple connected household devices, we recommend a 60Mbps or 120Mbps Frogfoot package to guarantee zero buffering.

**How Secure Is Frogfoot Internet?**

Pure fibre optic infrastructure is inherently far more secure than old copper or wireless solutions because it's exceptionally difficult to intercept physical light signals. UrbanX layers on top of this secure physical medium with advanced network security and private IP configurations.

**Is Frogfoot Fiber or Cable Internet?**

Frogfoot is a true Fiber-to-the-Home (FTTH) network, utilizing state-of-the-art glass fiber-optic cables that transmit data at the speed of light. This makes it significantly faster, more reliable, and lower latency than traditional copper ADSL or coaxial cable networks.

**What Is the Best Internet Speed for Gaming on Frogfoot?**

For competitive gaming, consistency and low jitter matter more than raw download numbers, but our 400Mbps/400Mbps or 1000Mbps symmetrical packages are ideal. Paired with UrbanX’s direct peerings at Teraco and NAPAfrica, you get the absolute lowest ping possible to local and international servers.

Check coverage for a specific address at https://urbanx.co.za/sign-up before quoting Frogfoot packages.
