# MetroFibre fibre through UrbanX Source: https://urbanx.co.za/providers/metrofibre MetroFibre is a South African Fibre Network Operator (FNO) offering open-access, high-speed fibre connectivity to homes, estates, and businesses. As a licensed infrastructure provider with its own carrier-grade network, MetroFibre delivers exceptional reliability, ultra-fast speeds, and extensive fibre coverage across Gauteng and selected areas in other provinces. With an expanding footprint across key metros and residential nodes, MetroFibre connects homes in Johannesburg, Pretoria, Centurion, Midrand, and growing regions in the Western Cape and KwaZulu-Natal. The MetroFibre WiFi network continues to extend into suburbs, complexes, and security estates — ensuring more South Africans gain access to fibre that’s fast, dependable, and built for modern digital life. As an open-access FNO, MetroFibre partners with leading ISPs like UrbanX to bring you fibre that’s **uncapped, unshaped, and unthrottled**. Whether you’re a content creator, streamer, remote worker or online gamer, MetroFibre gives you the backbone — UrbanX gives you the speed. ## Benefits - **Reliable infrastructure** with consistent performance - **Wide coverage** across Gauteng, with select expansion in other regions - **Open-access model** offering choice and flexibility - **Premium fibre built for homes, estates, and modern connected living** - **Zero throttling, zero shaping, and no fair use policies** with UrbanX MetroFibres Official Website - [www.metrofibre.co.za](http://www.metrofibre.co.za) ## Add-ons - **Static IP** — Ideal for remote access or advanced networking needs - **Legendary Bundle** — Combine ExitLag and a Static IP for the ultimate online performance - **Router Upgrades** — Upgrade from your base router and seriously level up your game ## Packages Check if your address is covered and enjoy top-tier MetroFibre deals with UrbanX. ## Frequently asked questions **How do I know if UrbanX is available in my area?** You can check your address on our [coverage map](/sign-up) or to see if Metrofibre or another Fibre Network Operator is active in your location. **How long does it take to get connected?** Once your order is validated and Metrofibre has coverage in your area, the installation typically takes **5–10 working days**, depending on demand and availability. **What is an FNO, and what do they do?** A **Fibre Network Operator (FNO)** like Metrofibre is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network. **Do I need a specific router?** We supply **WiFi 6-ready routers** with supported Metrofibre packages to ensure the best performance. You can also use your own compatible router if preferred. **What if I relocate?** If you’re moving to another Metrofibre-covered area, we can assist with transferring your service. If Metrofibre isn’t available, we’ll help switch you to another supported FNO. **What support do I get with UrbanX?** UrbanX provides full **24/7 customer support** and network monitoring. You can find our support details [here on our contact page](/contact-us). **How Much Does MetroFibre Cost Per Month?** MetroFibre packages on the UrbanX network are competitively priced in ZAR to offer maximum value. Prices vary depending on your speed tier, featuring fully uncapped, unshaped access with subsidized activation costs on a standard 12-month agreement period. **Is MetroFibre Available in My Area?** MetroFibre is widely deployed in major suburbs, estates, and security complexes across Gauteng, parts of KZN, and the Western Cape. You can instantly verify your address status using the coverage checker on our homepage. **How Reliable Is MetroFibre Compared to Competitors?** MetroFibre operates a highly reliable open-access network built with premium optical equipment, making physical line faults rare. When coupled with the proactive network monitoring and optimized routing of UrbanX, it represents one of the sturdiest home connectivity solutions in South Africa. **How Long Does MetroFibre Installation Take?** A new physical line installation by MetroFibre technicians generally takes 5 to 15 working days. If you are migrating an existing active line or already have a MetroFibre ONT on your wall, UrbanX can get your service activated in as little as 24 to 48 hours. **Can You Use Your Own Router with MetroFibre?** Yes. MetroFibre provides the physical Optical Network Terminal (ONT) box on the wall, and you can plug any high-performance WAN-enabled Wi-Fi router into it. UrbanX fully supports custom router configurations to help power-users and gamers get the most out of their local networks. **What's Included in Your MetroFibre Package?** Every MetroFibre package through UrbanX includes a completely uncapped and unthrottled internet profile, subsidized physical installation/activation fees, custom low-latency network routing, and direct access to our tech-focused support desk. **What's the Average MetroFibre Internet Speed?** Average real-world speeds depend entirely on the package you select, which typically range from 20Mbps for basic households up to 1000Mbps (1Gbps) for extreme users. Because it is pure fibre, you can expect close to 100% of your line rate over a wired Ethernet connection. **Is MetroFibre Good for Large Households?** Excellent. Because MetroFibre utilizes high-capacity fiber-to-the-home tech, high-bandwidth packages (such as 250Mbps or higher) paired with an UrbanX unthrottled data profile can easily handle multiple simultaneous 4K streams, working from home, and online gaming without breaking a sweat. Check coverage for a specific address at https://urbanx.co.za/sign-up before quoting MetroFibre packages.