UNCAPPED. UNSHAPED. UNTHROTTLED.
Experience Seamless Connectivity with Our Octotel Fibre Deals
Leading open-access fibre network operator in the Western Cape
Octotel is one of the Western Cape’s leading open-access Fibre Network Operators (FNOs), delivering fast, reliable, and uncapped fibre internet to homes and businesses across the region. Their mission is simple: to provide affordable, high-speed fibre that transforms how South Africans connect, work, and play.
With a growing footprint across Cape Town and its surrounding suburbs, Octotel’s network spans key areas such as the Atlantic Seaboard, Southern Suburbs, Northern Suburbs, and parts of the Garden Route - including George, Mossel Bay, and Plettenberg Bay. You’ll also find strong coverage in coastal hubs like Hermanus, Kleinmond, and Gansbaai, ensuring more South Africans can enjoy premium uncapped Octotel WiFi access.
Known for their robust infrastructure and excellent service reliability, Octotel brings fibre speeds of up to 1Gbps to supported areas — perfect for gamers, streamers, remote workers, and families alike. As an open-access fibre network provider, Octotel enables ISPs like UrbanX to offer high-performance internet with zero throttling, no fair use policies, and ultra-low latency.
Available Packages from Octotel
Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies.
Why Choose Octotel Fibre with UrbanX?
High-speed fibre up to 1Gbps available
Extensive coverage across Cape Town, the Western Cape, and parts of the Garden Route
Reliable infrastructure built for uptime and performance
Open-access model for flexible ISP options
Rapid installation turnaround times in supported areas
No Fair Use Policy (FUP) — enjoy truly uncapped, unshaped internet at full line speed.
Octotels Official Website - www.octotel.co.za
Check your address today and get connected with UrbanX Fibre on the trusted Octotel network.
Available Service Add-ons
Customise your UrbanX experience with optional service upgrades designed for performance and flexibility. Whether you're looking for enhanced routing, advanced gaming optimisation, or a fixed IP for remote access, our add-ons let you tailor your fibre to fit your digital lifestyle. Choose from:
Static IP
Ideal for remote access or advanced networking needsLegendary Bundle
Combine ExitLag and a Static IP for the ultimate online performanceRouter Upgrades
Upgrade from your base router and seriously level up your gameStatic IP and ExitLag add-ons are available on a flexible month-to-month basis and can be added or removed at any time. The Router Upgrade add-on is a once-off upfront payment.
Frequently Asked Questions For Octotel
How do I know if UrbanX is available in my area?
You can check your address on our coverage map or to see if Octotel or another Fibre Network Operator is active in your location.
How long does it take to get connected?
Once your order is validated and Octotel has coverage in your area, the installation typically takes 5–10 working days, depending on demand and availability.
What is an FNO, and what do they do?
A Fibre Network Operator (FNO) like Octotel is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network.
Who installs the fibre line?
Octotel handles the fibre installation to your home. UrbanX, as the Octotel service provider, will then activate your service once the line is live.
Will I need a router?
Yes. UrbanX supplies a pre-configured, WiFi 6-capable router with supported packages. You’ll be ready to connect as soon as the line is live.
Can I use my own router?
Yes, but we recommend using our supplied router to ensure full compatibility and optimal performance with the Octotel fibre network.
What happens if I move?
If you're relocating to another Octotel-covered area, we’ll assist you with transferring your service. If Octotel internet isn’t available, we’ll check for alternative FNOs at your new address.
What support does UrbanX offer if there's a network issue?
We monitor Octotel’s network performance and will assist you in troubleshooting. You can also check our Network Status page for live updates and issue reporting.
