UNCAPPED. UNSHAPED. UNTHROTTLED.
Telkom's extensive fibre network with nationwide reach
OpenServe is Telkom's wholesale fibre division, operating one of South Africa's most extensive and reliable fibre networks. With decades of telecommunications experience behind them, OpenServe leverages Telkom's existing infrastructure to provide comprehensive fibre coverage across the country, reaching areas that many other providers simply can't access.
Their network spans nationwide, covering all major cities and extending into semi-urban areas where other fibre providers have limited presence. This extensive reach, combined with the reliability and experience of South Africa's oldest telecommunications provider, makes OpenServe a trusted choice for both residential and business customers.
What sets OpenServe apart is their proven track record and infrastructure depth. When combined with UrbanX's gaming-optimized internet service, customers get access to speeds up to 1Gbps on a network built for reliability and performance, perfect for demanding applications like gaming, streaming, and professional work that requires consistent, high-speed connectivity.
Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies.
Widest fibre reach in South Africa, covering metros, towns, and remote areas
Infrastructure backed by Telkom, offering unmatched network stability
Ideal for both homes and small businesses with symmetrical upload/download options in many regions
Open-access framework gives you freedom to choose your preferred ISP
Full-speed performance with UrbanX — no shaping, throttling, or usage limits, No Fair Use Policy (FUP) — enjoy truly uncapped, unshaped internet at full line speed.
Openserves Official Website - www.openserve.co.za
Check your address today and get connected with UrbanX Fibre on the trusted OpenServe network.
Customise your UrbanX experience with optional service upgrades designed for performance and flexibility. Whether you're looking for enhanced routing, advanced gaming optimisation, or a fixed IP for remote access, our add-ons let you tailor your fibre to fit your digital lifestyle. Choose from:
Static IP and ExitLag add-ons are available on a flexible month-to-month basis and can be added or removed at any time. The Router Upgrade add-on is a once-off upfront payment.
You can check your address on our coverage map or to see if OpenServe or another Fibre Network Operator is active in your location.
Once your order is validated and OpenServe has coverage in your area, the installation typically takes 5–10 working days, depending on demand and availability.
A Fibre Network Operator (FNO) like OpenServe is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network.
OpenServe handles the fibre installation to your home. UrbanX, as the OpenServe service provider, will then activate your service once the line is live.
Yes. UrbanX supplies a pre-configured, WiFi 6-capable router with supported packages. You’ll be ready to connect as soon as the line is live.
If you're relocating to another OpenServe-covered area, we’ll assist you with transferring your service. If OpenServe internet isn’t available, we’ll check for alternative FNOs at your new address.
UrbanX provides full 24/7 customer support and network monitoring. You can find our support details here on our contact page.