UNCAPPED. UNSHAPED. UNTHROTTLED.
Telkom's extensive fibre network with nationwide reach
Openserve is South Africa’s largest fixed-network operator and a pioneer in bringing reliable fibre to the nation. As a wholesale infrastructure provider and division of Telkom, Openserve delivers robust, future-ready fibre networks to homes, businesses, and communities across all nine provinces.
With unmatched national reach and a growing presence in both metro and rural regions, Openserve connects millions of South Africans from Johannesburg and Cape Town to smaller towns like Polokwane, Mthatha, and Upington. Their ongoing infrastructure investment ensures faster rollout, consistent upgrades, and dependable service coverage — even in traditionally underserved areas.
As an open-access FNO, Openserve allows ISPs like UrbanX to deliver uncapped, unshaped, and unthrottled Openserve internet — so you get full-speed connectivity without limitations. Whether you’re working from home, streaming in 4K, gaming online, or managing a smart household, Openserve’s resilient fibre backbone has you covered.
Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies.
Widest fibre reach in South Africa, covering metros, towns, and remote areas
Infrastructure backed by Telkom, offering unmatched network stability
Ideal for both homes and small businesses with symmetrical upload/download options in many regions
Open-access framework gives you freedom to choose your preferred Openserve fibre ISP
Full-speed performance with UrbanX — no shaping, throttling, or usage limits, No Fair Use Policy (FUP) — enjoy truly uncapped, unshaped internet at full line speed.
Openserves Official Website - www.openserve.co.za
Check your address today and get connected with UrbanX Fibre on the trusted OpenServe network.
Customise your UrbanX experience with optional service upgrades designed for performance and flexibility. Whether you're looking for enhanced routing, advanced gaming optimisation, or a fixed IP for remote access, our add-ons let you tailor your fibre to fit your digital lifestyle. Choose from:
Static IP and ExitLag add-ons are available on a flexible month-to-month basis and can be added or removed at any time. The Router Upgrade add-on is a once-off upfront payment.
You can check your address on our coverage map or to see if OpenServe or another Fibre Network Operator is active in your location.
Once your order is validated and OpenServe has coverage in your area, the installation typically takes 5–10 working days, depending on demand and availability.
A Fibre Network Operator (FNO) like OpenServe is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network.
OpenServe handles the fibre installation to your home. UrbanX, as the OpenServe service provider, will then activate your service once the line is live.
Yes. UrbanX supplies a pre-configured, WiFi 6-capable router with supported packages. You’ll be ready to connect as soon as the line is live.
If you're relocating to another OpenServe-covered area, we’ll assist you with transferring your service. If OpenServe internet isn’t available, we’ll check for alternative FNOs at your new address.
UrbanX provides full 24/7 customer support and network monitoring. You can find our support details here on our contact page.