UNCAPPED. UNSHAPED. UNTHROTTLED.
Experience Seamless Fibre with Vodacom and UrbanX
Leveraging South Africa's largest telecommunications network
Vodacom is South Africa's leading telecommunications provider, and their fibre network brings the same reliability and coverage excellence you expect from their mobile services. As one of the country's most trusted telecommunications brands, Vodacom has invested heavily in building a robust fibre infrastructure that leverages their extensive network capabilities.
Their fibre network covers major metropolitan areas across South Africa, focusing on high-density residential areas, business districts, and select suburban communities. With enterprise-grade infrastructure and 24/7 technical support, Vodacom provides the solid foundation that demanding users require for both business and personal use.
What sets Vodacom apart is their integration capabilities – combining the reliability of their telecommunications expertise with cutting-edge fibre technology. When paired with UrbanX's gaming-optimized internet service, you get access to speeds up to 1Gbps on one of South Africa's most reliable networks, perfect for gaming, streaming, and professional applications.
Available Packages from Vodacom
Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies.
Why Choose Vodacom Fibre with UrbanX?
Strong presence in newly developed suburbs and estates, ideal for modern homes
Consistent rollout of GPON fibre technology for better speed distribution across households
Supports both aerial and underground fibre deployments, improving reliability per region
Focused on residential fibre with scalable bandwidth for everyday digital lifestyles
UrbanX removes all usage limits, unlocking the full potential of Vodacom’s infrastructure
No Fair Use Policy (FUP) — enjoy truly uncapped, unshaped internet at full line speed.
Vodacoms Official Website - www.vodacom.co.za/vodacom/fibre/sales/leads
Check your address today and get connected with UrbanX Fibre on the trusted Vodacom network.
Available Service Add-ons
Customise your UrbanX experience with optional service upgrades designed for performance and flexibility. Whether you're looking for enhanced routing, advanced gaming optimisation, or a fixed IP for remote access, our add-ons let you tailor your fibre to fit your digital lifestyle. Choose from:
Static IP
Ideal for remote access or advanced networking needsLegendary Bundle
Combine ExitLag and a Static IP for the ultimate online performanceRouter Upgrades
Upgrade from your base router and seriously level up your gameStatic IP and ExitLag add-ons are available on a flexible month-to-month basis and can be added or removed at any time. The Router Upgrade add-on is a once-off upfront payment.
Frequently Asked Questions For Vodacom
How do I know if UrbanX is available in my area?
You can check your address on our coverage map or to see if Vodacom or another Fibre Network Operator is active in your location.
How long does it take to get connected?
Once your order is validated and Vodacom has coverage in your area, the installation typically takes 5–10 working days, depending on demand and availability.
What is an FNO, and what do they do?
A Fibre Network Operator (FNO) like Vodacom is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network.
Who installs the fibre line?
Vodacom handles the fibre installation to your home. UrbanX, as the Vodacom service provider, will then activate your service once the line is live.
Can I use my own router?
Yes, but we recommend using our supplied router to ensure full compatibility and optimal performance with the Vodacom fibre network.
What happens if I move?
If you're relocating to another Vodacom-covered area, we’ll assist you with transferring your service. If Vodacom internet isn’t available, we’ll check for alternative FNOs at your new address.
Who provides technical support?
UrbanX is your primary support provider. We manage line performance and customer support, and coordinate with Vodacom if required. You can also check our Network Status page at any time.
