UNCAPPED. UNSHAPED. UNTHROTTLED.
Experience Fibre that Grows with You — Vuma Fibre Packages with UrbanX
Comprehensive fibre coverage across Johannesburg and Gauteng
Vuma is one of South Africa’s most widely recognised Fibre Network Operators, known for pioneering open-access fibre in residential neighbourhoods. Focused on high-speed, scalable fibre infrastructure, Vuma connects thousands of homes across major cities, suburbs, and townships — with a strong emphasis on accessibility, digital equity, and community upliftment.
Vuma’s fibre network spans across Johannesburg, Pretoria, Cape Town, Durban, and dozens of surrounding regions, including townships like Soweto and Umlazi. Their rollout strategy includes both underground and aerial fibre lines, allowing for flexible, cost-effective deployment across diverse residential environments.
UrbanX runs as a Vuma ISP on the Vuma fibre network, giving you full-speed fibre internet that’s uncapped, unshaped, and unthrottled — ideal for digital households, streamers, and work-from-home setups. Whether you're browsing or bingeing, UrbanX on Vuma ensures reliable, high-capacity connectivity.
Available Packages from Vumatel
Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies.
Why Choose Vumatel Fibre with UrbanX?
South Africa’s largest residential FTTH coverage, including suburbs and townships
Dual deployment methods (aerial and underground), increasing rollout speed and network reach
Community-focused fibre model, supporting widespread digital access
High-capacity fibre for homes, ideal for simultaneous users and smart devices
UrbanX applies no caps, shaping, or usage limits, unleashing Vuma’s full potential with No Fair Use Policy (FUP) — enjoy truly uncapped, unshaped internet at full line speed.
Vumatels Official Website - www.vumatel.co.za
Check your address today and get connected with UrbanX Fibre on the trusted Vumatel network.
Available Service Add-ons
Customise your UrbanX experience with optional service upgrades designed for performance and flexibility. Whether you're looking for enhanced routing, advanced gaming optimisation, or a fixed IP for remote access, our add-ons let you tailor your fibre to fit your digital lifestyle. Choose from:
Static IP
Ideal for remote access or advanced networking needsLegendary Bundle
Combine ExitLag and a Static IP for the ultimate online performanceRouter Upgrades
Upgrade from your base router and seriously level up your gameStatic IP and ExitLag add-ons are available on a flexible month-to-month basis and can be added or removed at any time. The Router Upgrade add-on is a once-off upfront payment.
Frequently Asked Questions For Vumatel
How do I know if UrbanX is available in my area?
You can check your address on our coverage map or to see if Vumatel or another Fibre Network Operator is active in your location.
How long does it take to get connected?
Once your order is validated and Vumatel has coverage in your area, the installation typically takes 5–10 working days, depending on demand and availability.
What is an FNO, and what do they do?
A Fibre Network Operator (FNO) like Vumatel is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network.
Who installs the fibre line?
Vumatel handles the fibre installation to your home. UrbanX, as the Vumatel service provider, will then activate your service once the line is live.
Can I use my own router?
Yes, but we recommend using our supplied router to ensure full compatibility and optimal performance with the Vumatel fibre network.
What happens if I move?
If you're relocating to another Vumatel-covered area, we’ll assist you with transferring your service. If Vumatel internet isn’t available, we’ll check for alternative FNOs at your new address.
Who provides technical support?
UrbanX is your primary support provider. We manage line performance and customer support, and coordinate with Vumatel if required. You can also check our Network Status page at any time.
