UNCAPPED. UNSHAPED. UNTHROTTLED.
Experience Lightning-Fast Fibre with ZOOM Fibre and UrbanX
Premium fibre network operator across Gauteng and beyond
ZOOM Fibre is a leading Fibre Network Operator (FNO) delivering premium fibre internet solutions across South Africa's major metropolitan areas. With a strong focus on reliability and performance, ZOOM Fibre has established itself as a trusted infrastructure provider for both residential and business customers.
Their network spans extensively across Gauteng, including comprehensive coverage in Johannesburg, Pretoria, and the East Rand. ZOOM Fibre is also rapidly expanding into other major cities, bringing world-class fibre infrastructure to more South Africans every month.
What sets ZOOM Fibre apart is their commitment to excellence – offering industry-leading 99.9% uptime guarantees, state-of-the-art network infrastructure, and some of the fastest installation times in the industry. Combined with UrbanX's gaming-optimized internet service, you get the perfect blend of premium infrastructure and performance-focused connectivity.
Available Packages from ZOOM
Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies.
Why Choose ZOOM Fibre with UrbanX?
Focused fibre deployment in new residential zones and gated estates
Flexible infrastructure model allowing faster installations and wide expansion
Ideal for connected homes, supporting multiple users and devices
Consistent performance with minimal downtime, perfect for hybrid work and home use
No caps, shaping, or No Fair Use Policy (FUP) when paired with UrbanX’s premium service.
ZoomFibres Official Website - www.zoomfibre.co.za
Check your address today and get connected with UrbanX Fibre on the trusted ZOOM network.
Available Service Add-ons
Customise your UrbanX experience with optional service upgrades designed for performance and flexibility. Whether you're looking for enhanced routing, advanced gaming optimisation, or a fixed IP for remote access, our add-ons let you tailor your fibre to fit your digital lifestyle. Choose from:
Static IP
Perfect for business needs and remote access solutionsGaming Bundle
Optimized routing with ExitLag for competitive gamingRouter Upgrades
Upgrade from your base router and seriously level up your gameStatic IP and ExitLag add-ons are available on a flexible month-to-month basis and can be added or removed at any time. The Router Upgrade add-on is a once-off upfront payment.
Frequently Asked Questions For ZOOM
How do I know if UrbanX is available in my area?
You can check your address on our coverage map or to see if ZOOM or another Fibre Network Operator is active in your location.
How long does it take to get connected?
Once your order is validated and ZOOM has coverage in your area, the installation typically takes 5–10 working days, depending on demand and availability.
What is an FNO, and what do they do?
A Fibre Network Operator (FNO) like ZOOM is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network.
Who installs the fibre line?
ZOOM handles the fibre installation to your home. UrbanX, as the ZOOM service provider, will then activate your service once the line is live.
Can I use my own router?
Yes, but we recommend using our supplied router to ensure full compatibility and optimal performance with the ZOOM fibre network.
What happens if I move?
If you're relocating to another ZOOM-covered area, we’ll assist you with transferring your service. If ZOOM internet isn’t available, we’ll check for alternative FNOs at your new address.
Who provides technical support?
UrbanX is your primary support provider. We manage line performance and customer support, and coordinate with ZOOM if required. You can also check our Network Status page at any time.
