# ZOOM fibre through UrbanX Source: https://urbanx.co.za/providers/zoom Zoom Fibre is a fast-growing [Fibre Network Operator](https://urbanx.co.za/providers) (FNO) delivering high-speed, open-access fibre to homes, estates, and communities across South Africa. With a strong focus on flexibility, rapid deployment, and affordable residential coverage, Zoom Fibre is quickly becoming a preferred network in newly developed suburbs and secure complexes. Their network covers key regions in Gauteng, KwaZulu-Natal, and parts of the Western and Eastern Cape, with an emphasis on delivering stable, low-latency fibre in under-served and high-growth areas. Zoom Fibre’s scalable infrastructure makes it ideal for modern digital households that rely on multiple connected devices and uninterrupted streaming, working, or gaming. UrbanX operates as an ISP on Zoom Fibre’s open-access network — giving you full-speed, uncapped internet with zero shaping or throttling. Whether you’re streaming 4K content, managing a smart home, or gaming competitively, UrbanX on Zoom Fibre ensures a smooth and responsive connection. ## Benefits - **Focused fibre deployment in new residential zones and gated estates** - **Flexible infrastructure model** allowing faster installations and wide expansion - **Ideal for connected homes**, supporting multiple users and devices - **Consistent performance with minimal downtime**, perfect for hybrid work and home use - **No caps, shaping, or No Fair Use Policy (FUP**) when paired with UrbanX’s premium service. - ZoomFibres Official Website - [www.zoomfibre.co.za](http://www.zoomfibre.co.za) UrbanX and Zoom Fibre deliver fibre connectivity that fits seamlessly into digital-first homes. With Zoom Fibre’s rapid deployment strategy and UrbanX’s full-speed, no-limits internet service, you get a setup built for speed, stability, and all-day performance — no matter how you connect. ## Add-ons - **Static IP** — Perfect for business needs and remote access solutions - **Gaming Bundle** — Optimized routing with ExitLag for competitive gaming - **Router Upgrades** — Upgrade from your base router and seriously level up your game ## Packages Choose from our range of high-speed fibre packages designed to meet your connectivity needs. All packages include unlimited data with no throttling or fair usage policies. ## Frequently asked questions **How do I know if UrbanX is available in my area?** You can check your address on our [coverage map](/sign-up) or to see if Zoom or another Fibre Network Operator is active in your location. **How long does it take to get connected?** Once your order is validated and Zoom has coverage in your area, the installation typically takes **5–10 working days**, depending on demand and availability. **What is an FNO, and what do they do?** A **Fibre Network Operator (FNO)** like Zoom is responsible for building and maintaining the physical fibre infrastructure. UrbanX provides the internet service over this network. **Who installs the fibre line?** Zoom handles the fibre installation to your home. UrbanX, as the Zoom service provider, will then activate your service once the line is live. **Can I use my own router?** Yes, but we recommend using our supplied router to ensure full compatibility and optimal performance with the Zoom fibre network. **What happens if I move?** If you're relocating to another Zoom-covered area, we’ll assist you with transferring your service. If Zoom internet isn’t available, we’ll check for alternative FNOs at your new address. **Who provides technical support?** UrbanX is your primary support provider. We manage line performance and customer support, and coordinate with Zoom if required. You can also check our [Network Status page](/network/status) at any time. **Is Zoom Fibre Good for Remote Work From Home?** Yes, Zoom Fibre provides highly resilient, low-latency physical infrastructure that is perfect for a home office. Combined with UrbanX's unshaped network, you can enjoy crystal-clear Zoom calls, fast VPN connections, and rapid cloud transfers without interruptions. **How Fast Is Zoom Fibre Internet Speed?** Zoom Fibre's modern architecture easily supports blistering speeds up to 1000Mbps (1Gbps). When paired with UrbanX's optimized premium routing, it ensures that your real-world download and upload capabilities remain completely unbottlenecked. **Does Zoom Fibre Offer Unlimited Data?** Yes. When you select UrbanX as your ISP on the Zoom Fibre network, your home connection includes completely unlimited data. There are no limits, caps, or restrictive usage pools. **How Much Does Zoom Fibre Cost in South Africa?** Zoom Fibre plans are priced as clear monthly ZAR line items based on your speed requirements. By choosing UrbanX, you get a premium internet profile with zero hidden fees and fully subsidized activation costs on our 12-month contract tier. **Can Zoom Fibre Handle 4K Streaming and Gaming?** Absolutely. Zoom Fibre offers an ideal physical link for high-throughput media, and when combined with UrbanX's direct peerings at Teraco, you get zero-buffer 4K streaming and low-latency gaming performance. **What Areas Does Zoom Fibre Cover in South Africa?** Zoom Fibre is a dynamically expanding FNO focusing on key residential suburbs, towns, and commercial nodes across multiple provinces. Check your specific street address using our interactive coverage map. **Does Zoom Fibre Have Data Caps?** No, our Zoom Fibre plans are entirely uncapped. UrbanX does not apply fair use policies or data thresholds, allowing you to use your line at maximum capacity 24/7. **Can Multiple People Use Zoom Fibre at the Same Time?** Yes, easily. Choosing a high-speed profile (such as 100Mbps or higher) on the Zoom Fibre physical network gives your household plenty of bandwidth to support multiple devices streaming, gaming, and working simultaneously. Check coverage for a specific address at https://urbanx.co.za/sign-up before quoting ZOOM packages.