GET UPDATES
Stay Informed. Stay Connected.
Get Notified, Stay Informed
With UrbanX, we believe in transparency and proactive communication. That's why we've created this dedicated network status subscription service—to keep you fully informed about what's happening on our network, in real time. Whether you're a competitive gamer, remote worker, or just someone who doesn't want surprises when it comes to connectivity, subscribing to our network alerts gives you the edge.
Why Subscribe to Network Updates?
Our fibre network is fast, stable, and built for performance—but even the most robust infrastructure occasionally requires upgrades or experiences disruptions. When this happens, we notify our customers directly through the platform of their choice—be it email, SMS, or other supported methods.
By subscribing to status updates, you'll receive timely information on:
- Planned maintenance: Get advance notice when upgrades or optimisations are scheduled.
- Unexpected service interruptions: Stay ahead with alerts when outages happen in your area.
- Resolved issues: Be informed when services are fully restored so you can get back online with confidence.
With this service, you're never left in the dark. We're committed to giving you peace of mind and ensuring your online experience is uninterrupted whenever possible.
Who Should Subscribe?
This service is ideal for:
- Gamers who need low-latency stability for competitive play
- Remote workers who rely on consistent internet for meetings and productivity
- Content creators and streamers who depend on reliable uptime
- Tech-savvy households who want to stay one step ahead of any connectivity change
- Anyone who simply wants to be kept in the loop with their ISP
How It Works
Subscribing is easy. Just enter your email address in the form above, select your region or fibre area (if applicable), and we'll do the rest. You'll only receive alerts relevant to your location and service, so there's no unnecessary spam—just helpful, actionable information.
Your Privacy Matters
We value your trust. Your contact details are used solely for sending network updates and important service announcements. We do not share your information with third parties, and you can unsubscribe at any time.
Take Control of Your Connection
Don't wait until your ping spikes or your Zoom call freezes to find out something's going on. Subscribe today and stay in the loop with UrbanX's network update alerts. It's quick, easy, and completely free.